Ruth Billingham – Operations Manager
Ruth originally trained as a librarian and worked in the information field for 10 years until she retrained as a Person-centred Counsellor at Warwick University. In this role she volunteered at the Queen Alexandra College, Harborne, Brook in Birmingham and the Samaritans. She then moved to the NHS and was based in Birmingham and Hewell prisons where she therapeutically supported substance misusers both in custody and on release. She has been with Phoenix Psychology since 2014 and oversees all companywide systems and procedures.
Jackie Chambers – Admin Manager
Jackie previously worked as an administrative assistant in an NHS Adult Psychology service and then became the team secretary to the Learning Disability Psychology covering both children and adult clients. She progressed to Supervisor of the whole NHS Psychological Services administrative office. She joined Phoenix Psychology in January 2008 as an administrator and became the Admin Manager in April 2010. She is the first point of contact for all clients and clinicians dealing with Phoenix Psychology.
Helen Morris – Personal Assistant to the Clinical Manager
Helen initially trained within the travel and tourism industry from 2009 which led her to be front facing and work closely with clients to create bespoke travel experiences, supporting from the beginning to the end of their journey. She then had the pleasure to work with a leading industry association both administering and coordinating key events within the thriving trade. Helen has a wealth of experience in customer service and is always happy to help. Helen joined Phoenix Psychology in early 2021 on a part time basis supporting the team, and now is the Personal Assistant to the Clinical Manager on a full-time basis, supporting the co-ordination and the administration across a number of Phoenix Psychology’s contracts.